Listen to your social community! Seems simple enough…but you really have to be proactive in order to listen, reply, comment, and engage with others. In fact, you need to act just like you are having a face-to-face conversation with each person.
This can be difficult because emails, Facebook, Twitter and all other social media platforms are…well…NOT face-to-face. We can forget that there are “real” people on the other end of the computer or smart phone.
Here’s some top tips to help you build and engage your social communities.